Earned in the fire
Field notes from inside the work. Frameworks that come out of engagements. What AI is actually changing inside operating models.
The severity environment around California school liability moved faster than the claims operating model did. One missed procedural window is no longer an annoyance under the current tower.
2026 · 09 · 08 8 min read Ben McEachen Read the note →
Documentation projects fail because an SOP captures process, and process was never the scarce thing. The judgment applied at each step is what you were trying to preserve, and it does not survive an interview. It does survive in the record of what the expert actually decided.
2026 · 08 · 08 10 min read Ben McEachen Read the note →
The Operational Anchor is the single workflow you protect while you redesign the others around it. Choose it wrong and the redesign destabilizes the business. Name it first.
2026 · 06 · 22 7 min read Ben McEachen Read the note →
The firms doing well right now are exploring the AI-changed future. The firms losing ground are retreating from it. The technology isn't the variable. The choice is.
2026 · 06 · 18 9 min read Ben McEachen Read the note →
The gap between AI capability and actual deployment is the biggest strategic variable for growing companies. The firms that treat it as breathing room will suffocate when it closes.
2026 · 03 · 17 10 min read Ben McEachen Read the note →
The system I'd build doesn't write motions. It gives the attorney three extra hours a day to write better ones.
2026 · 03 · 05 10 min read Ben McEachen Read the note →
My ten-year-old sat down with an AI agent, zero coding experience, and a problem he wanted to solve. Five hours later, he'd built a working chess game.
2026 · 02 · 22 9 min read Ben McEachen Read the note →
When technology compresses the cost of production, the businesses that restructure around the new economics win. The ones that try to preserve the old model lose ground.
2026 · 02 · 22 10 min read Ben McEachen Read the note →
I set up an AI agent with a separate user account and no admin privileges. Then I found out macOS was quietly giving it access to my personal files anyway.
2026 · 02 · 22 5 min read Ben McEachen Read the note →
Most guides for setting up AI agents start at 'run the install command.' Nobody talks about the decisions you need to make before that.
2026 · 02 · 16 12 min read Ben McEachen Read the note →
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